1 I can't log in.
A: If you have problems logging in, please check the following:

• Have you entered the correct username and password?
• Have you changed your password?
• Remember that the password field is case-sensitive.
• Ensure that your Caps Lock and Num Lock are switched off.
• Do not use any accented characters when you type your username and password.
• Do not enter any extra spaces when you type your username and password.

2 I forgot my password.
A: On the MPO login page, click 'Forgotten your password?' and enter your username or email address. Your password will be emailed to you.

However, if your user profile does not contain an email address, the system will not be able to send your password. If this is the case, please contact us by clicking 'Contact Us' at the top of this page.

3 How do I change my password?
A: Log in to MPO and click 'My Profile' in the Study Area. You can change your password as well as personal details such as First name, Family name, Screen name and Email. You can also select your preferred design options. Then click 'Apply' on the top right to update your profile.

If you have changed your password, remember to write it down in a safe place. Also keep note of whether you used any upper case or accented characters in your password.

4 How can I access my course?
A: Click the Courses tab and select 'My Courses'. Click 'View' to see your course syllabus items. (A syllabus item is equivalent to a lesson in class, and each syllabus item contains a number of resources.) Click 'View Resource List' to access individual resources.

5 How can I access my Markbook/Gradebook?
A: Click the Courses tab and select 'My Markbook' / 'My Gradebook'. Click 'View'. The coloured boxes show the work you have done for each syllabus item. (Use the arrows at the bottom to scroll to the right if necessary.) Click these boxes to see the results for individual resources you have completed within the syllabus item.